LeadCoda
Home services & tradesSpeed to leadIllustrative example

From voicemail tag to booked before the competition calls back

Rivertown Plumbing & Heating · 4-truck home-services shop · Midwest

< 60s
First response time
+38%
Estimates booked
$54k
Recovered jobs · 90 days

The challenge

Every lead came in while the crew was under a sink. Calls went to voicemail, web-form inquiries sat until end of day, and by the time anyone followed up, the homeowner had already hired whoever answered first.

What they did

LeadCoda texts every new inquiry back within a minute — even a missed call gets an automatic 'saw you called, how can we help?' — then runs an estimate-chaser sequence that nudges quiet quotes at 48 hours and a week.

The result

First response dropped from hours to under a minute, more estimates got booked off the same ad spend, and quotes that used to go cold got a second and third touch without anyone remembering to send them.

It's like having a front-desk person who never misses a call and never forgets to follow up. We stopped losing jobs just because we were on another one.

Owner, Rivertown Plumbing & Heating (illustrative)

Illustrative example. Rivertown Plumbing & Heating is a representative composite, and the figures shown are modeled to reflect the outcomes LeadCoda is designed to produce — not results from a specific named customer. We'll feature real, verified customer stories here as they opt in.

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