Terms of Service

Last updated: July 22, 2026

These terms are a contract between you and LeadCoda. By creating an account or using the service, you agree to them. If you are using LeadCoda on behalf of a company, you confirm that you have authority to bind that company, and "you" means the company. If you do not agree to these terms, do not use the service.

The service

LeadCoda is a follow-up CRM. It lets businesses store and manage leads, send automated email and SMS sequences, run ad campaigns with lead forms, and track pipeline and revenue. We may add, change, or remove features over time, and we will give reasonable notice of any change that materially reduces core functionality on a paid plan.

Accounts and workspaces

You are responsible for your account credentials and for everything that happens in your workspace, including actions taken by team members you invite. Keep your password secure, use accurate account information, and tell us promptly at legal@leadcoda.app if you believe your account has been compromised. You must be at least 16 years old and legally able to enter into a contract to use LeadCoda.

Acceptable use

LeadCoda is for consent-based follow-up, not spam. You may only message people from whom you have lawful consent or another valid legal basis, and you must comply with applicable messaging laws, including the TCPA and CAN-SPAM in the United States, along with carrier rules and registration requirements for SMS. LeadCoda enforces unsubscribe links on marketing email and STOP opt-outs on SMS automatically, but that tooling does not shift responsibility: the lawfulness of your lists and your messages is yours. You also may not use the service for content or conduct that is illegal, deceptive, harassing, or harmful, may not attempt to breach or probe our security, and may not resell or scrape the service. We may suspend or terminate accounts that violate this section, and where the violation involves spam or unlawful messaging we may do so without notice to protect deliverability for everyone else.

Messaging costs

Depending on your plan, messages are sent either through your own Twilio or Resend accounts, in which case those providers bill you directly under their own terms, or through managed sending that we operate for you, in which case usage fees may apply as described on the pricing page. You are responsible for charges incurred by messages your workspace sends, including messages sent by your automations.

Free trial

We offer a free trial with no credit card required. During the trial you get access to the features of the trial plan. When the trial ends, your data is retained and you can still sign in, but automations pause until you subscribe to a paid plan. We may adjust trial length and terms for new signups at any time.

Paid plans and billing

Paid subscriptions are billed through Stripe and renew automatically at the end of each billing period, monthly or annual, until you cancel. You can cancel at any time from your workspace settings, and cancellation takes effect at the end of the current period; we do not prorate partial periods. Annual plans come with a 30-day money-back guarantee: if you are unhappy within the first 30 days of an annual subscription, email legal@leadcoda.app and we will refund it in full. Prices may change with at least 30 days notice, and a price change never applies before your next renewal.

Intellectual property

Your data is yours. You retain all rights to the leads, messages, templates, and other content you put into your workspace, and you grant us only the license needed to host and process it to run the service. LeadCoda and its licensors own the platform itself, including the software, design, and branding, and nothing in these terms transfers any of that to you.

Confidentiality

Each party may learn non-public information about the other while using or providing the service. Each party agrees to protect the other's confidential information with reasonable care, to use it only as needed to perform under these terms, and not to disclose it except to those who need it and are bound by similar obligations, or where disclosure is required by law.

Disclaimers

The service is provided "as is" and "as available." We work hard to keep LeadCoda fast and reliable, but we do not warrant that it will be uninterrupted or error free, and we make no guarantee about email or SMS delivery rates, which depend on carriers, inbox providers, and the quality of your lists, nor about any business outcome such as replies, bookings, or revenue. To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

Limitation of liability

To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, or consequential damages, or for lost profits, revenue, or data. Our total liability arising out of or related to the service is capped at the fees you paid us in the 12 months before the event giving rise to the claim. These limits do not apply to your payment obligations or to either party's breach of the other's intellectual property rights.

Termination

You may stop using the service and delete your account at any time. We may suspend or terminate your account for breach of these terms, with notice where practical. After termination for any reason, you have a 30-day window to export your data, after which we may delete it in line with our Privacy Policy. Sections that by their nature should survive termination, including intellectual property, confidentiality, disclaimers, and limitation of liability, do survive.

Governing law

These terms are governed by the laws of the State of North Carolina, USA, without regard to conflict of law rules, and any dispute that cannot be resolved informally will be brought in the state or federal courts located in North Carolina. Both parties consent to the jurisdiction of those courts.

Changes to these terms

We may update these terms from time to time. For material changes we will update the date at the top of this page and notify account owners by email at least 14 days before the change takes effect. Continued use of the service after that date means you accept the updated terms.

Contact

Questions about these terms can be sent to legal@leadcoda.app. For privacy matters, see our Privacy Policy or write to privacy@leadcoda.app.