LeadCoda
Salon & beautyRebookingsIllustrative example

Keeping the book full without chasing clients by hand

Lumen Hair Studio · 6-chair salon · West Coast

+31%
New-client inquiries booked
-22%
Empty chair gaps
2.4x
Rebooking nudges sent

The challenge

New-client inquiries from Instagram slipped through DMs, and regulars would fall off the calendar without anyone noticing until the chair sat empty.

What they did

Inquiries auto-capture into one inbox with an instant reply, and a rebooking nudge goes out at the right interval after a visit — so lapsing regulars get a warm, timely 'time for your next appointment?'.

The result

Fewer gaps in the book, more new-client inquiries actually converted to first appointments, and rebookings happened on autopilot instead of by memory.

I used to lose regulars just because life got busy and nobody reminded them. Now the reminder goes out on its own and they come back.

Owner, Lumen Hair Studio (illustrative)

Illustrative example. Lumen Hair Studio is a representative composite, and the figures shown are modeled to reflect the outcomes LeadCoda is designed to produce — not results from a specific named customer. We'll feature real, verified customer stories here as they opt in.

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