LeadCoda
Vacation & long-term rentalsRecovered bookingsIllustrative example

Turning abandoned booking inquiries into filled weekends

Blue Ridge Stays · 12-property short-term rental manager · Southeast

+27%
Inquiry-to-booking rate
19
Recovered bookings · quarter
6 hrs
Manual follow-up saved / week

The challenge

Guests started inquiries on the booking site and drifted off. Without a fast, personal reply, those almost-bookings quietly turned into reservations on someone else's calendar.

What they did

Abandoned inquiries trigger an automatic email + SMS with the property details and a nudge, and quotes that go unanswered get a friendly follow-up two days later — all in the guest's own timeline.

The result

More inquiries turned into confirmed stays, off-season gaps filled sooner, and the team stopped manually chasing every 'still thinking about it' guest.

The inquiries were always there — we just couldn't answer them fast enough. Now every one gets a reply while the guest is still deciding.

Operations lead, Blue Ridge Stays (illustrative)

Illustrative example. Blue Ridge Stays is a representative composite, and the figures shown are modeled to reflect the outcomes LeadCoda is designed to produce — not results from a specific named customer. We'll feature real, verified customer stories here as they opt in.

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